MARK ANDERSON

520 N Main Street #522 § Heber City, UT 84032 § (801) 420-0572 § mark@mastertrac.com

Skills/Experience:

1984 – Present

  § Development of numerous enterprise web/windows applications-some running multi-million dollar companies

  § 20 yrs SQL/Transact SQL, 30 yrs database design/normalization, MySQL, Topspeed/Clarion, DataFlex, dBase, etc

  § ASP.NET-C#, HTML, CSS, Java Script, AJAX, PHP, Watin, Telerik products, limited web services

  § Network management/computer maintenance, Web & Email hosting, understanding of DNS, off-site backup

  § Image manipulation software, programmatic pdf creation, Crystal Reports, Active Reports

  § Industries: Manufacturing, Insurance, Medical office, hotel management, Pest Control Operations

Work Experience:

Jan. 2011 – Present

Self Employeed

MasterTrac Software, Inc

Programmer, QA

  § Experience using and enhancing hotel management software

  § OCR projects and programmatically extracting data from converted pdf files

  § Created numerous insurance industry website prototypes using html/css/C#/JavaScript, etc.

  § Created multiple Watin based application to auto-populate multiple insurance quoting sites

  § QA tested each phase of the project to insure customer requirements were met

2006 - 2010

MasterTrac Software, Inc

Heber City, Utah

Software Engineer/QA

Web Application Developer

  § Developed a major web application called Pocket Business Tools (pbtoolkit.com) that does A/R, A/P, Bank Accounts,

Time Tracking, and Subscription Billing has both a desktop and lite version that runs on iPhones and other cellular

devices via http

  § QA Tested all modules and deployed to cloud hosting environment

  § Worked on this with three others

  § Designed and implemented the MS SQL fully relation database with 100 plus tables

  § Used ASP.NET, ajax, java, css, etc. to implement an easy to use, yet visually appealing web interface

Oct. 2006 – Dec. 2010

Newspaper Agency Corp.

Heber & Provo, UT District Manager

District Manager

  § Managed 10 to over 30 newspaper carriers

  § Responsible for the delivery of up to 4000 papers per day

  § Managed delivery of seven local and national newspapers delivering approximately 2.5 million total papers

  § Within a year I assembled a team and coached my carriers into the top district in the state of Utah maintaining an

average complaint rate of less than 1/10th of 1% for over two years

  § This was an early morning job to provide money to continue development of Pocket Business Tools

2002 - 2006

MasterTrac Software, Inc

Heber City, Utah

Software Engineer/QA

Web Application Developer

  § Developed a major web app called Delivery Director (mydeliverydirector.com) that manages local rush package delivery

  § Worked with the package delivery vendor for a major title company to spec, design and implement

  § Used MySQL as the database backend—designed the fully relational database

  § Used PHP to create the order entry and dispatcher modules

  § Did the QA Testing to insure successful implementation and happy end-users

  § Hired and managed two independent java developers to implement the driver notification and status modules on

Motorola & BlackBerry handsets

  § Web based order entry module allowed customers to sign up and enter their own orders

Heber City, Utah Programmer/QA

2000 – Present

MasterTrac Software, Inc

Heber City, Utah

Network/Hardware

Hardware/Network Engineer

  § Managed hardware and network installations in 5+ doctors’ offices Heber City including ongoing maintenance

  § Managed the entire Heber City computer infrastructure and network including ongoing maintenance (ended Feb 2012)

  § Spec’d, procured, installed and maintained approximately 100 computers

1984 - 2002

MasterTrac Software, Inc

Heber City, Utah

Network/Hardware

Business Owner/Manager

  § Designed, programmed, QA tested MasterTrac, a manufacturing and inventory management system with a 28+ year life

cycle and three complete ground-up rewrites (rewrite in DOS 1986, rewrite to Windows 1995, rewrite to use MSSQL as

a backend 1998)

  § Ran my own business for twenty-eight+ years.

  § Developed and managed customer relationships

  § Worked with business owners and department heads to verify suitability of software

  § Worked with business owners and department heads to map and design changes for customer specific needs in nearly

fifty enterprise installations of MasterTrac

  § Researched cutting edge products, developed and managed vendor relationships

  § Oversaw the design, procurement, and installation of thirty networks in the greater Phoenix area over a ten year period

  § Pushed hardware and software development envelopes to accomplish tasks that seemed impossible in 1984

o Used DataFlex to write a completely multi-user software package that did field level locking

o Used PC’s on a card in an expansion bus to create a fully functional and affordable pc network

o Implemented barcodes on Job Travelers and scanning hardware to capture job times live from the shop floor

  § Oversaw the design, programming and QA Testing of 10+ software applications—many of which are still in use today

o Piano Tuner

o Win PCO (for pest control operators)

o MasterTrac (manufacturing/Inventory management) including subsequent rewrites for Windows and MS SQL

o myDeliveryDirector (local rush delivery companies)

o Tool Tracker (Intel Corporation’s Phoenix Fab)

o www.PocketBusinessTools.com a competitor to web Quickbooks (accounting, time tracking, subscription billing)

o www.ShinyNickels.com which handles uploading and processing images files to press for scrapbookers

1982 - 1983

Anderson Piano Works

Provo, UT & Mesa,

AZ

Piano Tuner

  § 1982 Started a piano tuning business in Mesa, AZ

  § 1982 Wrote my first software program for piano tuners using dBase

  § 1983 My piano tuning partner was so impressed with the new interface I put on the piano tuners management system

(based on feedback from sales conventions) he decided we should start a software company together

Education:

1981 - 1983

Brigham Young University

Provo, Utah

Associate of Science,

Piano Technology

  § After my first year of piano tech school I started my own business canvasing small towns in Utah and Idaho and tuned

hundreds of pianos before I graduated

Additional Information:

  § Awards: Eagle Scout - awarded at age 16: Supervised volunteers to clear a firebreak in a CA mountain forest

  § Service: LDS ChurchMission to Tokyo Japan, 1979-1981; Served in the LDS Church in various leadership positions as a

volunteer over the last forty years

  § Interest: Wrote, arranged, and studio recorded numerous pop songs as a youth. Some listened to by Alan Osmond and

Brian Wilson of The Beach Boys